Academic Developer Network

[Alisher]

MEP code is finished, couldn't unlock my phone, want to use it in uzbekistan how can i unlock it?

[JSanders Resident Expert]

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Alisher wrote:

MEP code is finished, couldn't unlock my phone, want to use it in uzbekistan how can i unlock it?

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What do you by "MEP code is finished"?

And why are you posting this in this Academic Developer Network section of the forum?

[Alisher]

i meant try for MEP code has finished, and  other comunites doesn't know anything about it, thanks for replay 

[JSanders Resident Expert]

I really don't understand your question, and I understand there may be some language barrier.

Could you please try asking again?

[Alisher]

could be, for unlock the blackberry 8900 you need to type MEP code, and you have 10 try to type correct code and i don't have any left, i have correct code now but no try left 

[JSanders Resident Expert]

ok, you've used up all ten of your MEP code entry tries.

After the ten attempts have been used, you must get RIM to unlock the device.

There are two routes, and only two, to achieve this.

* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.

* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).

Make sense? Good luck.

[Alisher]

thank you very much, you are so kind, thank you