12-29-2011 05:51 PM
A customer has contacted me that after replacing a PB (16 GB) with a new one (32 GB) and reinstalling my AIR/Flash app on the new device with the same BB ID had caused the app not to start anymore.
When tapping on the app icon the app wanted to start but had terminated imediatelly without any warning. Reinstall didn't help at all.
Can the problem be caused because the same BB ID was used on two different PBs? On the first one app ran perfectly.
Thanks for your help.
12-29-2011 05:54 PM
12-29-2011 05:55 PM
12-29-2011 06:03 PM
For testing purposes I've put permission FILES to Denied and app still is starting normally (just files are not read).
I am also not using any dynamic licensing.
12-29-2011 06:10 PM
12-30-2011 09:42 AM - edited 12-30-2011 10:57 AM
It is Svit - Project Gutenberg Ebook Reader. It uses books folder (that should exist). It works for anybody except for one customer that switched a device (on older one it worked fine).
On initial run the app copies ebooks from app folder into books shared folder.
On my device it works fine.
At start-up I use shared-object. Can it be corrupted if backup-restore was used while switching to the other device? But reinstall should delete all those objects (proof: EULA is shown again after reinstall) so the problem should be eliminated on reinstall. But it is not!
12-30-2011 11:58 AM - edited 12-30-2011 12:00 PM
It is not working on 220.127.116.1149
I am already upgrading.
12-31-2011 05:03 AM
QNXStageWebView.scrollBy() is not working anymore (18.104.22.16849) and crashes the app .
The funniest part: method is useless and removing it from the code doesn't change the app's functionality.
Next time: ALWAYS ASK FOR OS VERSION!!!!