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Adobe AIR Development

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New Contributor
howardhaj
Posts: 9
Registered: ‎03-30-2011
My Device: Bold 9700
My Carrier: Orange

Customer cannot install my application

I have just received an email from an unhappy customer who cannot install my application. He says that when trying to install from App World he receives the message:

 

"Install Error - There was a problem during installation. Please try again."

 

Does anyone know if this a problem on my end or with App World?

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Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10
My Carrier: Verizon

Re: Customer cannot install my application

Best to ask this question in the app world forum.
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BlackBerry Development Advisor
elena_laskavaia
Posts: 417
Registered: ‎10-27-2010
My Device: PlayBook

Re: Customer cannot install my application

I have seen it when app is not signed
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