Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Adobe AIR Development

Reply
Administrator
MSohm
Posts: 14,073
Registered: ‎07-09-2008
My Carrier: Bell

Found a bug? Report it using the Developer Issue Tracker

The Developer Issue Tracker is a web application that provides third-party developers with several  capabilities:

 

  • Submit new issues and feature requests for consideration by Research In Motion (RIM)
  • Track submitted issues and feature requests from start to finish to understand when those issues are resolved and in what releases
  • View issues submitted by other developers and vote on issues that also affect your application
  • Receive full notifications of changes to the state of any issue you submit or add to your watch list
  • Leverage the comments section of the application to understand workarounds and helpful tips for submitted issues

Through this application, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues. The developer issue tracker also provides a centralized location to provide feedback to RIM on key areas for improvement in future releases.

 

View the Developer Issue Tracker user guide

Submit an Issue

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.
Developer
AppStoreLover
Posts: 297
Registered: ‎10-30-2010
My Carrier: other

Re: Found a bug? Report it using the Developer Issue Tracker

It's keeps redirecting to the Blackberry Developer Zone login page repeatedly. Tried out all 3 browsers. Firefox 4, Chrome 11, Internet Explorer 9.

 

:mansad:

Please use plain text.
Contributor
EnerJi
Posts: 19
Registered: ‎03-21-2011
My Carrier: AT&T

Re: Found a bug? Report it using the Developer Issue Tracker

Worked fine for me using Chrome Beta on Mac OS 10.6.7.

 

Please use plain text.
Developer
AppStoreLover
Posts: 297
Registered: ‎10-30-2010
My Carrier: other

Re: Found a bug? Report it using the Developer Issue Tracker

[ Edited ]

Seems to work fine now. :Yes:

 

Does anyone know what 'Triage' status means? While browsing through the reports, I came across several bug reports with traige status :mansurprised:

Please use plain text.
Developer
rcmaniac25
Posts: 1,804
Registered: ‎04-28-2009
My Carrier: Verizon

Re: Found a bug? Report it using the Developer Issue Tracker

http://www.merriam-webster.com/dictionary/triage

 

Definition #2 is probably better.

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
Please use plain text.
Developer
Innovatology
Posts: 1,280
Registered: ‎03-03-2011
My Carrier: Vodafone

Re: Found a bug? Report it using the Developer Issue Tracker

Is there a similar issue tracker for the non-developer issues we find? E.g. general bugs in the PlayBook OS or bundled apps?

Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands
Please use plain text.
Administrator
MSohm
Posts: 14,073
Registered: ‎07-09-2008
My Carrier: Bell

Re: Found a bug? Report it using the Developer Issue Tracker

 


webbsites wrote:

Is there a similar issue tracker for the non-developer issues we find? E.g. general bugs in the PlayBook OS or bundled apps?


No.  Currently Issue Tracker is for developer issues only.

 

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.
Contributor
garretfick
Posts: 21
Registered: ‎12-30-2010

Re: Found a bug? Report it using the Developer Issue Tracker

I see from the reply above that the Developer Issue Tracker is for developer issued only (which I assume means API issues). What would RIM like developers to do with bugs we've found with native PlayBook apps?
Please use plain text.
Administrator
MSohm
Posts: 14,073
Registered: ‎07-09-2008
My Carrier: Bell

Re: Found a bug? Report it using the Developer Issue Tracker

You can post those in the PlayBook forum:  http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/bd-p/playbook

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.
New Member
maurisource
Posts: 7
Registered: ‎11-09-2011
My Carrier: rogers

Re: Found a bug? Report it using the Developer Issue Tracker

work fine for me using Chrome on MAC OSx Lion
Please use plain text.