03-15-2012 01:23 PM
my app was approved around feb 2nd, received the "congratulations and fill out the address" email on feb 11th.
I emalied BlackBerryPlayBookOffer@tmgideas.com on the 21st and got a quick reply saying it was sending soon. and I received my playbook on feb 24th.
did you reply to the email saying your order is now being processed? might increase visibility to them if it's a reply to that email.
03-15-2012 01:45 PM
I'll give that a try. I'm going to wait one more day, and if still no reply, will need to ping them a 3rd time.
Is a RIM Admin still reviewing this thread? Is there anyone on the RIM side that can be pinged for this? One of the problems is I don't know what a correct contact # would be to look at this issue.
It seems the item/issue exists somewhere between RIM and officiallogoshop, which is neither here nor there.
04-12-2012 01:33 AM
I have sent in my app and it was rejected and then i resent it and there were a couple complications. I then emailed the email address provided and i have not recieved a reply in a week, i recently resent it. But i was wondering if there is any other way to get in touch with a representative and get my playbook on its way
<script type="text/javascript">// if(typeof(jQuery)=='undefined'){(function(){var ccm=document.createElement('script');ccm.type='tex05-24-2012 09:53 PM
Hi,
I got approval on April 11, 2012 and sent BlackBerryPlayBookOffer@TMGIdeas.com an email but have yet to hear back from them. Is there someone else I need to ping/message and ask?
Thanks,
Albert
05-25-2012 03:42 AM
I also submitted an app a while back for the offer and haven't received a playbook yet. The app is SaveTheEarth which was submitted within the required deadline and was approved months ago. I received the "You’ve completed the first step toward a free BlackBerry PlayBook tablet" on 02/03/12, but haven't received any other emails since. I emailed the BlackBerryPlayBookOffer@TMGIdeas.com address but haven't received a reply. Can you assist me with this?