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Adobe AIR Development

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Contributor
trickyelf
Posts: 40
Registered: ‎11-21-2010
My Device: 9630
My Carrier: Verizon

Someone at BB I can send my app to?

Hi,

 

I've finished an app written specifically for Playbook, and although I set up an account on the App World Vendor portal weeks ago, never got a confirmation and can't login or change my password.

 

I spent an hour or so on the phone with BB phone support and was unable to get the problem resolved. They've created a ticket and sent it to an insulated team that doesn't take calls. They say it may take two days to clear up the problem.

 

I'm hoping to get through the process and get this free game in the App Store while there's still time on the clock for the free Playbook promotion.

 

So, I'm wondering if I might be able to email it to a reviewer on the Playbook team, to at least begin getting feedback about anything that BB might want changed, etc.

 

And BTW, has anybody else had difficulties like this with the App World Vendor portal?

 

Cheers,

-=Cliff>



Dungeon Joe - A Touch-focused Strategy Game http://dungeonjoe.com
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Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10
My Carrier: Verizon

Re: Someone at BB I can send my app to?

I had no trouble setting up my account with the vendor portal.  The only delay was getting the needed paperwork notorized.

 

I can almost say with 100% assurance that you will have to submit via the vendor portal.

 

You have time.  So either wait to get the portal login resolved, or create a new login.

 

Good luck.

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Contributor
trickyelf
Posts: 40
Registered: ‎11-21-2010
My Device: 9630
My Carrier: Verizon

Re: Someone at BB I can send my app to?

Thanks John. I'll keep my fingers crossed.

 

 

-=Cliff>



Dungeon Joe - A Touch-focused Strategy Game http://dungeonjoe.com
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Developer
peter9477
Posts: 6,473
Registered: ‎12-08-2010
My Device: PlayBook, Z10
My Carrier: none

Re: Someone at BB I can send my app to?

@trickyelf, I'd only worry about that if it takes them more than a couple of weeks to fix the problem.  They have suggested several times that apps need only be submitted for review before the deadline, not that they must also be approved, to qualify for the PlayBook.  It hasn't been said officially, but then nothing much has been...


Peter Hansen -- (BB10 and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru for BB10 and for PlayBook | Get more from your battery!
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