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Adobe AIR Development

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New Developer
Posts: 55
Registered: ‎11-10-2009
My Device: Not Specified
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Whom to contact with questions about app world submission

If I have a question about the app I've submitted, does anyone know how I can contact someone about it? I can't find anything on the site and responding to notification emails gets me nowhere.

Developer
Posts: 2,462
Registered: ‎11-04-2010
My Device: Bold 9700

Re: Whom to contact with questions about app world submission

hey miss rancher,

 

thats going to be a tough one. if you navigate to the App World development forums its hell over there because of the new updates and people have a massive amounts of problems with it. from what i've read people have been emailing RIM all week and no responses have been received. But if you post a question there MShom (one of the moderators) usually responds timely. The email for support is i believe devsupport@rim.com. good luck!

J. Rab (Blog) (Twitter)
--
1. If you liked my post or found it useful please click on the thumbs up and provide a Like!
2. If my post solved your problem please click on the Accept as Solution button. Much appreciated!

Approved Apps: OnTrack | ssShots | Hangman
New Developer
Posts: 55
Registered: ‎11-10-2009
My Device: Not Specified

Re: Whom to contact with questions about app world submission

Thanks! I will try that!

New Developer
Posts: 55
Registered: ‎11-10-2009
My Device: Not Specified

Re: Whom to contact with questions about app world submission

Unfortunately, no luck so far. This is beyond frustrating. Sigh.

Developer
Posts: 2,462
Registered: ‎11-04-2010
My Device: Bold 9700

Re: Whom to contact with questions about app world submission

hey miss rancher,

 

yeah its hell over there. maybe someone else can help you out here that has submitted an app before into app world? i havent submitted it but maybe someone else has. whats your question?

J. Rab (Blog) (Twitter)
--
1. If you liked my post or found it useful please click on the thumbs up and provide a Like!
2. If my post solved your problem please click on the Accept as Solution button. Much appreciated!

Approved Apps: OnTrack | ssShots | Hangman