Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Adobe AIR Development

Reply
New Developer
thedocdre00
Posts: 15
Registered: ‎09-29-2012
My Device: Developer
Accepted Solution

icon issue continually leading to rejection

I keep recieving this message as I submit my app for the App World. No matter what i do, I can't even get the icon and app name correct in the simulator, but the app works fine. Any help from anyone? i'm getting extrmemly frustrated

- I am testing your app on the BlackBerry PlayBook. Please fix the icon name so that it matches with the app name. 

- There is an icon issue after installing your application on the BlackBerry PlayBook, icon appear as a question mark. Please make sure that the icon size is 86x86 in the blackberry-tablet.xml file and included in your bar file.

 

im using flash builder on a PC so i can use the simulator. I'd be extremely grateful for any help anyone could offer

Please use plain text.
Developer
steve_web
Posts: 321
Registered: ‎05-07-2009
My Device: BlackBerry Z10, PlayBook, 9900

Re: icon issue continually leading to rejection

[ Edited ]

Just to verify do you have an app icon that is in PNG format at 86x86 pixels in dimension named:

"blackberry-tablet-icon.png"

 

and in your XML configuration file (was: blackberry-tablet.xml) now called bar-descriptor.xml with a node like this:

 

   <icon>
      <image>blackberry-tablet-icon.png</image>
  </icon>

 

I'm afraid I''m not exactly sure how Flash Builder lets you specify this icon but I'm guessing there is a configuration section for your application where this info would need to be.


PlayBook Apps: DataMine, Dots + Boxes, 5 Marbles
BlackBerry SmartPhone Apps: 5 Marbles Soon: **** (D.Z.A), ****Quest, **** Challenge, VaultCracker, DevBrowser, Radial****
Please use plain text.
New Developer
thedocdre00
Posts: 15
Registered: ‎09-29-2012
My Device: Developer

Re: icon issue continually leading to rejection

yes, I currently have the icon sized at 86x86 and under where it says "The icon for the image which should be 86x86" I have <icon><image>src\blackberry-tablet-icon.PNG</image></icon>

 

I have the icon under src in the file directory so i specified that in the config file

 

Is it possible i haven't set up the configuration file properly?

Please use plain text.
Developer
steve_web
Posts: 321
Registered: ‎05-07-2009
My Device: BlackBerry Z10, PlayBook, 9900

Re: icon issue continually leading to rejection

I would drop the "src\" part of the path, I believe that it looks in there automatically ;-) as that is where mine is and I've never specified a prefix folder.

PlayBook Apps: DataMine, Dots + Boxes, 5 Marbles
BlackBerry SmartPhone Apps: 5 Marbles Soon: **** (D.Z.A), ****Quest, **** Challenge, VaultCracker, DevBrowser, Radial****
Please use plain text.
Developer
UberschallSamsara
Posts: 1,029
Registered: ‎12-29-2010
My Device: PlayBook, Z10 LE, Dev Alpha C

Re: icon issue continually leading to rejection

So if you install the app on your simulator do you get the correct icon?  I have never seen a

case where an app install on the simulator shows the correct icon but the app install on

the device does not.   However, to rule out the possibility that the system may be caching

an old, correct icon while your more recent .bar builds have somehow picked up a bad icon

path, you could reboot your simulator image.

 

Your icon path has a backslash in it - shouldn't this be a forward slash?

 

You can unzip your .bar file and verify whether your icon .png file does indeed exist in the directory it

is supposed to be in.

Please use plain text.
Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: icon issue continually leading to rejection

In FB, you also have to include the icon in the packaging of the app. Open up the BAR file to verify the icon is in there.
Please use plain text.
New Developer
thedocdre00
Posts: 15
Registered: ‎09-29-2012
My Device: Developer

Re: icon issue continually leading to rejection

Hey, ii'm stil working on this and seem to have made no progress, now i'm getting an error on my app descriptor file saying "namespace 0.0 in the application descriptor file should be equal or higher than the minimum version 3.1 required by Flex SDK"

Please use plain text.
New Developer
thedocdre00
Posts: 15
Registered: ‎09-29-2012
My Device: Developer

Re: icon issue continually leading to rejection

no, i don't get the right icon on the simulator
Please use plain text.
Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: icon issue continually leading to rejection

Please post your XML file (within a "code" box).
Please use plain text.
New Developer
thedocdre00
Posts: 15
Registered: ‎09-29-2012
My Device: Developer

Re: icon issue continually leading to rejection

<?xml version="3.1" encoding="UTF-8" standalone="no"?>
<qnx>
	<initialWindow>
		<systemChrome>none</systemChrome>
		<transparent>false</transparent>
	</initialWindow>

	<!-- Name of author which is used for signing. Must match the developer 
		name of your development certificate -->
	<!-- <author>Sample Inc.</author> -->

	<!-- Unique author ID assigned by signing authority. Required if using debug 
		tokens -->
	<!-- <authorId>ABC1234YjsnUk235h</authorId> -->

	<!-- The category where the application appear. Either core.games or core.media -->
	<!-- <category>core.games</category> -->

	<!-- The icon for the application which should be 86x86 -->
	<icon>
	<image>blackberry-tablet-icon.PNG</image>
	</icon> 

	<!-- The splashscreen that will appear when your application is launching. 
		Should be 1024x600. -->
	<!-- <splashscreen>Clock Icon.png</splashscreen> -->

	<!-- The permissions requested by your application. -->
	<!-- <permission>access_shared</permission> -->
	<!-- <permission>record_audio</permission> -->
	<!-- <permission>read_geolocation</permission> -->
	<!-- <permission>use_camera</permission> -->
	<!-- <permission>access_internet</permission> -->
	<!-- <permission>play_audio</permission> -->
	<!-- <permission>post_notification</permission> -->
	<!-- <permission>set_audio_volume</permission> -->
	<!-- <permission>read_device_identifying_information</permission> -->

	<!-- Fourth digit segment of the package version. First three segments are 
		taken from app description versionNumber tag. Must be an integer from 0 to 
		2^16-1 -->
	<!-- <buildId>1</buildId> -->
</qnx>

 the file is named "countdown-app.xml" currently

Please use plain text.