01-15-2013 11:36 AM
We just now released a new version of our app but while testing upgrade on actual device we are getting "Install Error :" on upgrade from AppWorld.
Has anybody come across this error? and how do i resolve this error?
08-20-2013 01:04 PM
No we never heard back from them and we've dropped our BB support for further releases of our product. We've even tried to contact BB support staff over phone (with long wait lines) and we kept on getting issued new tickets (eventhough we gave them original ticket number for the issue), and never resolved.
08-22-2013 04:53 PM
What is your application name? Can you provide the link to it in BlackBerry World? I'll get our dev team to look into why you are seeing an install error.
08-23-2013 01:08 PM
Basketball Stat Tracker
We had released an update back in January that caused this error and had to pull back that update. Let me know if you need more details.