10-19-2011 10:30 AM
been following this method http://supportforums.blackberry.com/t5/BlackBerry-
10-19-2011 11:31 AM
Please see my post here: http://supportforums.blackberry.com/t5/BlackBerry-
10-19-2011 05:52 PM
I had the same result after downloading OS 2 beta. I neglected to read the disclaimer that said no email or calendar or BBm would be avail in this beta release. Soon after, i Rolled back to OS1.0.7 by doing a "normal" Rollback using desktop manager after which i had the same issues of no email, no calendar, no BBM. This morning i called Tech support and they pointed me at the correct way to rollback to the current version OS. You have to shut the playbook OFF and then connect to desk top manager. Once Desk top mgr see's that it cannot connect to the playbook, click on the "Update" button and a full download and install of the current version will begin. PLEASE NOTE: If you rolled back to 1.0.7 BEFORE the 24 hour time period of expiration...When you start your Playbook for the first time on the 1.0.7 OS you will go through a set of set up screens as if your starting your playbook for the first time. When it gets to "Check for Updates" (if you rolled back before 24 hours expired) you will automatically start to download and install the BETA OS 2 again. You must wait 24 hours BEFORE you Roll Back to 1.0.7. If you have already rolled to 1.0.7 you will need to WAIT 24 hours from completion before you can start your playbook. This is the situation I am going through right now.
10-21-2011 08:12 PM - edited 10-21-2011 08:13 PM
I'm guessing the downgrade instructions aren't for Mac users. When I connect my Playbook, the desktop software prompts me to retry or repair.