11-10-2013 12:36 PM
how long after getting the debug token do you receive the email with .csj files? i've tried multiple times with multiple email addresses several times over the past week, but haven't received anything.
11-10-2013 08:25 PM
Welcome to http://supportforums.blackberry.com
Friend the keys you arrive in the mail asking you to put the keys.
I use gmail to ask for the keys I get the two files. Csv and. Csj
You should check depending on the mail that you check the option use spam or spam for gmail.
I remind you once again check in spam or spam.
11-10-2013 09:30 PM
i checked my spam folders. that was not the issue. when requesting the key/token, apparently i should have selected the second option instead of the first. see link and excerpt below:
BlackBerry keys are now associated directly with your BlackBerry ID. Go ahead and sign in. You should see a link or some additional information. Or to get csj files select the second option for PlayBook. You'll get the keys and they work for bb10 too.