I have also had this issue, and didn't find anything to fix the problem (I wasn't seeing it when I tested my app in simulator or on device).
Eventually, I just submitted the app again to App World. I used the same code, nothing was changed, I just cleaned the project and ported it again from the APK to BAR. And I then submitted the new bar in BlackBerry World. Eventually it was accepted.
To this day, I don't know what happened. Maybe something went wrong converting to BAR. Or maybe something went wrong on the device of the tester, maybe the app wasn't installed correctly.
Essentially, without changing one line of code, the app was once rejected, and once approved.
A like is always appreciated,
but a nomination for
BB Elite even more :-)
You can also contact me on Twitter:
@ndsmyter