08-02-2013 12:56 PM - last edited on 10-21-2013 03:17 PM by TyW
BlackBerry Enterprise Service 10 helps you manage BlackBerry, iOS, and Android devices from a unified interface. BlackBerry Enterprise Service 10 protects business information, keeps mobile workers connected with the information they need, and provides administrators with efficient tools that help keep business moving forward.
You can use the setup application to upgrade to BlackBerry Enterprise Service 10 version 10.1.3. You cannot use the setup application to perform a new installation. You can upgrade from any of the following environments
For a complete list of upgrade requirements, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Service 10 Upgrade Guide.
Knowledge Base Articles
KB34193 – Configuring network firewalls to work with BlackBerry Enterprise Service 10 version 10.1
KB34664 – How to configure new email notifications for BlackBerry Secure Workspace on iOS
For additional support resources including product documentation, how-to demos, tips & tricks, YouTube® videos, and much more, the BlackBerry Enterprise Service 10 version 10.1.3 support page can be found in the Device Management dropdown at: www.blackberry.com/support/business