Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component


Posts: 1,068
Registered: ‎01-11-2010
My Device: BlackBerry Zed10

Announcing BlackBerry Link 1.1.1

[ Edited ]

Product Overview


With devices running BlackBerry 10 OS, users can use BlackBerry Link on a computer to:


  • Import contacts and calendar appointments from Microsoft Outlook to their BlackBerry smartphone.


  • Sync music, pictures, videos, and documents between their BlackBerry device and their computer over a USB connection or a Wi-Fi connection.


  • Back up and restore their device data.


  • Transfer supported settings and data to their new device.


  • Manage multiple devices that use the same or a different BlackBerry ID.


  • Update or reinstall their device software.


BlackBerry Link supports BlackBerry smartphones running BlackBerry 10 OS and BlackBerry PlayBook tablets running BlackBerry PlayBook OS 2.1.


With devices running BlackBerry 10 OS version 10.1 or later, users can:


  • Allow remote file access on their smartphone to access files stored in the libraries on their computer.


  • Sync contacts and calendar appointments between their device and their computer.


New Features

About Syncing Microsoft Outlook Contacts and Calendar Appointments or Mac Address Book Contacts


With BlackBerry Link and a device running BlackBerry 10 OS version 10.1, users can make sure that Microsoft Outlook contact lists and calendar appointments or Mac Address Book contacts are always up-to-date on their device and on their computer.

When a user’s device is added in BlackBerry Link, users can set the option to sync Microsoft Outlook contacts and calendar appointments or Mac Address Book contacts automatically when their device is connected to BlackBerry Link. Users can also choose to manually sync all accounts or specific accounts from Microsoft Outlook or all contacts or specific groups of contacts from Mac Address Book. For example, if a user only wants to share work contacts between their device and their computer, they can do that.


Top Knowledge Base Articles

KB34340 BlackBerry Link does not warn when performing a backup to a backup created previously with the same name

KB34342 Duplicate calendar entries are displayed after performing a wired synchronization with an associated account added that contains the same information

KB34343 Remote File Access feature with BlackBerry Link fails when IPv6 is disabled or blocked


Additional Support

For additional support resources including product documentation, how-to demos, tips & tricks, YouTube® videos, and much more, please visit the BlackBerry Link v1.1.1 support page online at



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Likes for those who have helped you.

Click Accept as Solution for posts that have solved your issue(s)!