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Posts: 1,068
Registered: ‎01-11-2010
My Device: BlackBerry Zed10

Windows Live account revalidation

Please be advised that customers who integrated their Windows Live® Hotmail® accounts using MSP (Microsoft® proprietary protocol) and who use a Windows Live® (Windows Live® Hotmail®, MSN® or Bell Sympatico®, for example) email address with the BlackBerry® Internet Service must re-validate their account every 360 days. Many customers may be required to revalidate their account during the first and second week of August 2010. Three days prior to re-validation, Research In Motion® (RIM) will send a PIN message to customers’ BlackBerry® smartphone to let them know that re-validation is required. Please note that re-validation is not required where users have integrated their Windows Live Hotmail accounts using POP.


For more information about revalidating your account please see:


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