07-30-2010 10:01 AM
Please be advised that customers who integrated their Windows Live® Hotmail® accounts using MSP (Microsoft® proprietary protocol) and who use a Windows Live® (Windows Live® Hotmail®, MSN® or Bell Sympatico®, for example) email address with the BlackBerry® Internet Service must re-validate their account every 360 days. Many customers may be required to revalidate their account during the first and second week of August 2010. Three days prior to re-validation, Research In Motion® (RIM) will send a PIN message to customers’ BlackBerry® smartphone to let them know that re-validation is required. Please note that re-validation is not required where users have integrated their Windows Live Hotmail accounts using POP.
For more information about revalidating your account please see: