07-28-2011 06:23 AM
Is it possible to have system information collected by App World and sent to vendors, when someone hits the support button and send a support request?
I often receive such mails:
"This app doesn't work"
"I've purchased this, but it <insert any complain here>"
"How to use this app?"
So I have to reply every time with "Please send info about the app name, your device model, OS version"
It would be nice if we can receive automatically information about:
- App name
- App version/bundle
- Phone model
- OS version
Solved! Go to Solution.
07-28-2011 10:20 AM
We'll be launching this feature in App World 3.0 next month - will send device info, app version, app name, etc...