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BBM for Android

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New Member
dulait
Posts: 1
Registered: ‎10-26-2013
My Device: Samsung Galaxy S2
My Carrier: Bell

Delayed Messages

My wife and I both have Samsung Galaxy S2 (4.1.2 installed).  We both are having issues with messages being delayed - some of them weren't received for up to 20 min.  Can anyone suggest a solution to this problem?

 

Thanks

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Super Contributor
fischersd
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: Delayed Messages

Make sure you're both running the latest client software (and keep checking for updates).  The clients still have a lot of issues that the BBM dev team are working to fix.

 

You can also check your latency to the BlackBerry infrastructure (and make sure you're using your network connection with the lowest latency - cellular or wifi).

 

Guessing you're in Canada as Bell is your carrier - ping srp.na.blackberry.com.

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