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BBM for Android

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New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: Xperia U
My Carrier: Vodafone

How to backup your Android BBM contacts?

How can I backup my Android BBM Contacts so that when I re install BBM, i dont have to re add everyone? 

I verified my email with BB thinking i wont lose my contacts.. Smiley Sad 

Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: How to backup your Android BBM contacts?

Your BBM contacts are supposed to be backed up in the BlackBerry infrastructure (your BBID is the key to this).  Your BBID would allow you to logon to another device and your contacts and groups  are to transition with you.

 

It can sometime take some time for the restore to happen.  Have you received any updates yet? 

New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: Xperia U
My Carrier: Vodafone

Re: How to backup your Android BBM contacts?

Nope, just all my contacts disappeared after re-installing because i was getting the Temporary Server Error

Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: How to backup your Android BBM contacts?

Well, the temporary server error shouldn't have wiped out your contact list.  Are you able to add any contacts now?

 

If you're able to add contacts and see updates in the updates pane, then you're likely right.  (in which case I'd leave a tweet for BB Support at https://twitter.com/blackberryhelp - they may be able to restore your contact list).  That is, provided there's more than a handful of contacts?

 

 

New Contributor
Posts: 3
Registered: ‎10-26-2013
My Device: Xperia U
My Carrier: Vodafone

Re: How to backup your Android BBM contacts?

It did :'(