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BBM for Android

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New Contributor
Posts: 4
Registered: ‎10-22-2013
My Device: Galaxy S4
My Carrier: AT&T

Stuck on "Setting up BBM" Screen

Hi, my Galaxy S4 will not go past the Setting up BBM screen. My time and date are correct on my phone, I tried reinstalling, rebooting, and anything else I can think of with no luck.

New Contributor
Posts: 3
Registered: ‎10-23-2013
My Device: HTC Incredible S
My Carrier: Claro HN

Re: Stuck on "Setting up BBM" Screen

Same here and looks like no fix!

New Member
Posts: 1
Registered: ‎10-23-2013
My Device: Samsung Galaxy S4
My Carrier: telus

Re: Stuck on "Setting up BBM" Screen

Same. Reinstalled a couple times. No go. Back to Whatsapp.
Contributor
Posts: 25
Registered: ‎10-23-2013
My Device: Android
My Carrier: android

Re: Stuck on "Setting up BBM" Screen

Loool it well work but did you got the emil from the bbm if you did kill the app and reopen and leave it
New Contributor
Posts: 3
Registered: ‎10-23-2013
My Device: HTC Incredible S
My Carrier: Claro HN

Re: Stuck on "Setting up BBM" Screen

I did get the email, passed all the accout info and then gets stuck at "setting up BBM"

New Contributor
Posts: 7
Registered: ‎09-27-2013
My Device: Z10
My Carrier: Verizon

Re: Stuck on "Setting up BBM" Screen

I am getting same error on HTC ONe on Verizon.  I set up BBID.  Received e-mail that I was at front of line.

 

Opened BBM, entered email, clicked on received email, logged in, and then spinning circle with setting up BBM, waited 1 hour.

 

Tried force stop.  Then reopen, same thing.

 

Tried force stop and clear data.  Had to log in again - then same thing.

 

Deleted app.

 

Restarted phone.

 

Re-downloaded.

 

 Opened BBM, entered email, clicked on received email, logged in, and then spinning circle with setting up BBM waited 2 hours.

 

Any help here?  Or can I just report to my friends and family the app is totally FUBARed please don't bother.

Trusted Contributor
Posts: 150
Registered: ‎04-20-2011
My Device: Bold 9900 & Playbook

Re: Stuck on "Setting up BBM" Screen

do you have wifi on when setting up bbm? I could not proceed with set up until wifi was on.

New Contributor
Posts: 7
Registered: ‎09-27-2013
My Device: Z10
My Carrier: Verizon

Re: Stuck on "Setting up BBM" Screen

Yes tried wifi on, wifi off, mobile on, mobile off and all combinations.  Seems the application is FUBARed for quite a few folks.

New Member
Posts: 1
Registered: ‎10-24-2013
My Device: non-blackberry user
My Carrier: Sprint

Re: Stuck on "Setting up BBM" Screen

I'm having the same problem and wondering if this is network/provider related. I'm on Sprint, is any other person having this problem on Sprint? My sister and I use the same phone (S3) but different provider (T-Mobile)  and had no problem.

Contributor
Posts: 25
Registered: ‎10-23-2013
My Device: Android
My Carrier: android

Re: Stuck on "Setting up BBM" Screen

Ok the problem is in the bbm server as i guess so try to keep up trying and delete bbm and try downloading from herehttp://www21.zippyshare.com/v/79748219/file.html