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BBM for Android

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New Member
rashid19961
Posts: 1
Registered: ‎08-28-2014
My Device: torch 9810

need to restore contacts

 i have bbm on android phone,i want to restore all the contacts to my torch 9810,how can i do that!?

JSanders
Posts: 86,607
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need to restore contacts

Use the very same BBID as on your previous device... your BBM contacts will reappear.




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New Contributor
RMSkeete
Posts: 4
Registered: ‎08-29-2014
My Device: Torch 9800

Re: need to restore contacts

Hello...I tried this but I am not seeing any of my old contacts after I move from the Torch 9800 to the Samsung S5.

 

I am using the same BBID.

 

 

JSanders
Posts: 86,607
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need to restore contacts

That is supposed to work with no problem.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
RMSkeete
Posts: 4
Registered: ‎08-29-2014
My Device: Torch 9800

Re: need to restore contacts

 

Is there anyway I can get back my old contacts plz.

 

I have an old backup file when I used BB Desktop Manager how can I use that file to get my contacts back??

JSanders
Posts: 86,607
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need to restore contacts

OH Sorry, your BBM on the 9900 must have been BBM version 7.1 or higher to back up the BBM contacts to your BBID.

So, if you activate on a WiFi connection and upgrade your BBM on the 9800, with the same BBID, then it will connect with your BBID.

 

Then, on your new device, using the same BBID you should be ok.

 

Details: 

How to back up and restore the BlackBerry Messenger contact list on BlackBerry smartphones

Unable to wirelessly restore the BlackBerry Messenger Contact List  

 

Note: The email account that was used to back up the BlackBerry Messenger contacts must be integrated on the BlackBerry smartphone in order for the contacts to be restored. 

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code