10-29-2013 11:58 PM
I recently upgraded my BBM from BBM 6 to BBM 7 and after the device restarts, i load the app and it says "Setting up BBM" and it remains like that forever. If i leave the screen and return, it goes blank, with the blue background and "BlackBerry Messenger" writen, with the icon next to it.. That's all! i have deleted, uninstalled, re-installed, and it's still same. I've also tried the loader.exe and still same problem whenever i upgrade. Does anyone have any idea why and how to solve the problem??? m using wifi connection
10-30-2013 10:02 AM
You need to have a blackberry data plan to use BBM on a BlackBerry running BB OS 7 or lower. Call your carrier or service provider to find out what blackberry plans they offer and which would be right for you.