04-29-2014 07:08 AM
I cannot get BBM to work on my sim card. BBM works perfectly when I am on a wifi network.
I do have a data plan 5Gb per month and other internet services work fine g-mail, blaq, youtube and Browser etc but bbm will not. Any advise on this would be appreciated. I am on a pay as you go sim with Go Conquer in Ireland.
04-29-2014 07:15 AM
Are you coming from an older BlackBerry phone?
The latest BB10 phones don't need the BBM plan as the old phones did, and in fact this could be the cause of it not working. Ask to have it removed.
04-29-2014 07:20 AM
04-29-2014 07:23 AM - edited 04-29-2014 07:23 AM
Some providers still haven't cottoned on to the fact that the BlackBerry bolt-on is not neccessary for the latest BB10 phones, so add it anyway, so you might like to check that it hasn't been added to your plan by mistake.
04-29-2014 07:38 AM