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BBM for BlackBerry

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New Contributor
Lorin01
Posts: 2
Registered: ‎12-11-2013
My Device: Blackberry 9300 Curve

Bbm messages are not going through

Hi I've never had a problem with my bbm at all but about 4 days ago whenever I send messages it just has a tick and doesn't have “R” or “D” on it. My other social networks are working fine. I'm only able to receive messages and unable to send. Please help!!
Forums Advisor I
arthur72
Posts: 715
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3175), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: Bbm messages are not going through

[ Edited ]

Hi Lorin01

 

Read these articles to solve BBM issue

 

By JSanders

 

Useful help links for BBM on BlackBerry

 

http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/Useful-help-links-for-BBM-on-BlackBerry/td...

 

Hope it works for you.

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Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: Bbm messages are not going through

first try those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

 

Good luck.

 

 

 

VIA |  Elite II

http://supportforums.blackberry.com/t5/BlackBerry-Bold/email-setup/m-p/2594583/highlight/true#M15664...

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New Contributor
Lorin01
Posts: 2
Registered: ‎12-11-2013
My Device: Blackberry 9300 Curve

Re: Bbm messages are not going through

Thanks guys..I've tried all that and still nothing!