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BBM for BlackBerry

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New Contributor
daboos23
Posts: 2
Registered: ‎10-10-2013
My Device: 9900

BlackBerry 9900 not sending BBM TO ANYONE

pleaseee helppppp !!!

 

i cant send message from anyone on bbm chat ,, i can Receive .. i can change my display pic

i tried to format and software and update and install the new bbm and the new software ( 7.1 bundle 2061 )

and i tried to change the sim with another sim

 

 

but no thing work !! please help me urgent because all my work depend on bbm

New Contributor
daboos23
Posts: 2
Registered: ‎10-10-2013
My Device: 9900

Re: BlackBerry 9900 not sending BBM TO ANYONE

**** and it's not showing x or r or D or anything .... ??

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: BlackBerry 9900 not sending BBM TO ANYONE

first try those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

After reboot , On your device go to Setup > Email account >  try to setup your email account and check if you recieve the same error . If you still recieve the same error then use your BlackBerry browser and browse to www.blackberry.com/integrate to add / edit any of your email account .

 

Good luck.

 

 

 

VIA | Elite II

http://supportforums.blackberry.com/t5/BlackBerry-Bold/email-setup/m-p/2594583/highlight/true#M15664...

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