Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BBM for BlackBerry

New Contributor
Posts: 3
Registered: ‎07-05-2014
My Device: blackberry9780
My Carrier: XL

Make a new bbm id

Hi everyone please help me...
I have a 9780 blackberry and then I bought a new Q10. I have been succed to move my blackberry id and its contact to my Q10.

But the question is when I open bbm on my 9780 appear this notice :
"Your blackberry id xxxx is already associated with bbm on another device. Do you want to switch your bbm information to your current device? Note : you can only use your blackberry id with bbm on one device at a time"

I have changed my blackberry id but this notice always appear and I can't use my bbm on blackberry 9780.

Please help and so many thanks.
Posts: 281
Registered: ‎04-25-2014
My Device: Passport
My Carrier: Rogers

Re: Make a new bbm id

You can only use your blackberry ID with BBM on one device at a time.

Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
New Member
Posts: 1
Registered: ‎07-15-2014
My Device: z10
My Carrier: rogers

Re: Make a new bbm id

I have a z30 with blackberry ID and bbm, before that I had a z10. I just set up the z10 again, with a different service provider. Both phones are in service but z10 is still linked to my email I use  with z30. How do I change the blackberry ID on z30 so I can have a separate pin (bbm)? I want to be able to use both phones at the same time.