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BBM for BlackBerry

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Contributor
Babesbrowny
Posts: 15
Registered: ‎05-14-2011
My Device: Bold 9900

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

What model of blackberry do u have?
Babesbrowny
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New Contributor
carrimc
Posts: 5
Registered: ‎03-12-2013
My Device: 9900 Bold

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

9900 bold
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Contributor
Babesbrowny
Posts: 15
Registered: ‎05-14-2011
My Device: Bold 9900

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Sorry but the only way u might get it is if u reset your phone, but make sure and do a backup first by going to set up and do a device switch and save to memory card so u will not lost your phone info. But if u do get it back it will not be the new BB upgrade only u will only get it when they release one for this phone. I have this same phone and that's how I got mines back.
Babesbrowny
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New Contributor
carrimc
Posts: 5
Registered: ‎03-12-2013
My Device: 9900 Bold

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

thanks, I go into to Blackberry shop tomorrow. I just got this phone because everyone said it was the best, but I don't like blackberry anymore! Now I see why everyone is changing to other phone makes !!! Blackberry is so dissapointing!
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Contributor
Babesbrowny
Posts: 15
Registered: ‎05-14-2011
My Device: Bold 9900

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Yes its like there upgrades are not tested out well before the release it. But I hope u get help with the problem, please let me know what they did and say.
Babesbrowny
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Contributor
Sharona1804
Posts: 34
Registered: ‎06-27-2012
My Device: Blackberry Curve 9700

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

I have just downloaded Blackberry Messenger 7 and its not working! No contacts,nothing! Just opens up as a blank screen saying blackberry messenger :'( please please help!
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Contributor
Babesbrowny
Posts: 15
Registered: ‎05-14-2011
My Device: Bold 9900

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Blank screen like u can't use your phone or no contacts?
Babesbrowny
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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Do this,

  • from your Options > Device > Application, scroll to and delete BBMessenger.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • The, after reboot, using your BlackBerry browser, go to www.blackberry.com/bbm and download/install again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
jjkitty
Posts: 2
Registered: ‎03-13-2013
My Device: standard curve

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

I got notified that new version was available and installed it, but now when I open bbm its stuck on a blank blue screen with no options
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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice


jjkitty wrote:
I got notified that new version was available and installed it, but now when I open bbm its stuck on a blank blue screen with no options

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Then, reopen BBM and proceed. You will be asked to enter your BlackBerryID.

I would advise being connected to a WiFi source at the time.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.