11-05-2013 05:12 AM
Maybe someone like me .BBM is dead.like. .but i find a way to Repair BBM.let me show u .
1.if u open you bbm .and u can see ：Turn，and never stop .ok,your bbm is broken .
2.some way you can Repair BBM.
3.open blackberry world ,and find:blackberry beat zone ,downlond that ,
4.open that,and u can see BBM,now downlond BBM,
5.now your bbm is alive.
11-05-2013 06:18 PM
You can reset your phone to factory settings if you wish to see if it corrects your issue. Resetting to factory settings will wipe out all your data so you should save it first. To save all your stuff download and install BlackBerry Link on your computer from the link below. Resetting will not back-up the OS on your phone. Once you have downloaded and installed BlackBerry Link connect your phone to your computer and save your stuff. Once saved disconnect your phone from the computer.
To reset your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry.
Once Wiped reconnect your phone to your computer and install your stuff.