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BBM for BlackBerry

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New Contributor
Posts: 6
Registered: ‎06-11-2014
My Device: bold 9900
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blackberry messenger for bold 9900

i have deleted totally my bbm in my device and then when i go to blackberry world to install it,after a while completing the 7mb of downloading it says there "installed", but i cannot see it in the menu of my device even in the blackberry set up what will i do get back normaly my bbm again and what will i do to see it again in the menu and in the blackberry set up. tnx

Retired
Posts: 281
Registered: ‎04-25-2014
My Device: Passport
My Carrier: Rogers

Re: blackberry messenger for bold 9900

The steps provided in the following BlackBerry knowledge Base Article usually resolve the issue you are reporting: KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

 

Let me know how it goes!



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New Contributor
Posts: 6
Registered: ‎06-11-2014
My Device: bold 9900

Re: blackberry messenger for bold 9900

thank you! its ok now...