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New Contributor
DanielaVerona
Posts: 6
Registered: ‎06-21-2013
My Device: Blackberry Z10

Re: how to clear BBM contact updates in Z10

Holding down the bbm contact update does highlight it but the only 2 options that appear is view contact profile and start chat. There is no check mark or garbage can. I'm at a loss.
JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to clear BBM contact updates in Z10

Make sure the trashcan is not hiding under your hand at the bottom of that right side popup.




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New Contributor
DanielaVerona
Posts: 6
Registered: ‎06-21-2013
My Device: Blackberry Z10

Re: how to clear BBM contact updates in Z10

The trashcan is non existant. The only icon at bottom right is hide updates from contact.
JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to clear BBM contact updates in Z10

You are looking at the UPDATES tab of BBM.

 

Again,

Open your BBM application > touch the Contacts tab.

Touch and hold a contact > in the right side popup > Trashcan icon (bottom right of pop up bar




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
DanielaVerona
Posts: 6
Registered: ‎06-21-2013
My Device: Blackberry Z10

Re: how to clear BBM contact updates in Z10

Bbm contact updates is what I am trying to delete not an actual bbm contact....but thanks for trying to help. so far I have only found that you can hide the updated not actually clearing them like in previous os on torch for example
JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to clear BBM contact updates in Z10

Oh, correct, you can't delete the update, you can hide further updates.

 

This was discussed earlier in this thread.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
laur0165
Posts: 2
Registered: ‎07-30-2013
My Device: Curve 9315

Re: how to clear BBM contact updates in Z10

Agreed- the only thing you can do in that right hand menu is to turn notifications off competely for each contact, not clear them.  

New Member
NickyOktavian
Posts: 1
Registered: ‎11-16-2013
My Device: Q5

Re: how to clear BBM contact updates in Z10

I hope BB OS10 will have feature turn off recent update like old OS because if someone have up to 1000 contacts need to charges device 3x each day lol

 

 

 

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to clear BBM contact updates in Z10

I don't understand your correlation of charging three times a day and recent contacts.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code