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BBM for BlackBerry

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New Contributor
waleedlulu
Posts: 4
Registered: ‎11-18-2013
My Device: 9720
My Carrier: Etisalat

i cant open my bbm for 9720

Hi! i just bouhgt this new BB9720 and the first time i open, BBM doesnt want to open. Always showing setting up BBM for few hours now and still it doesnt open. I even have my Blackberry ID. Kindly help me.

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Super Contributor
allaineem
Posts: 284
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: i cant open my bbm for 9720

Since this is a new device, I just wanted to ask do what plan do you currently have?

Let me know if this help.
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New Contributor
waleedlulu
Posts: 4
Registered: ‎11-18-2013
My Device: 9720
My Carrier: Etisalat

Re: i cant open my bbm for 9720

I am not yet subcsribed to any plans. do i need to subscribe first?

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Super Contributor
allaineem
Posts: 284
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: i cant open my bbm for 9720

Yes specifically for your device which is considered as Legacy device, you cannot use BBM over wifi that's why you need to have a specific plan to use BBM.

Let me know if this help.
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New Contributor
waleedlulu
Posts: 4
Registered: ‎11-18-2013
My Device: 9720
My Carrier: Etisalat

Re: i cant open my bbm for 9720

Ok Thank you.. I will let you know as soon as i subscribe and i try to open it,

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New Contributor
waleedlulu
Posts: 4
Registered: ‎11-18-2013
My Device: 9720
My Carrier: Etisalat

Re: i cant open my bbm for 9720

Goodmorning.. Thanks for the advice. My bbm is working now after i subscribed to a bb plan.. Thank you :smileyhappy:

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