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BBM for BlackBerry

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New Member
yagieya
Posts: 1
Registered: ‎11-02-2013
My Device: 9900

messenger

Pls help, my messenger is still shows a blue screen with an. Icon and setting up bbm since last night.can't get into my bbmessenger
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Super Contributor
aiharkness
Posts: 461
Registered: ‎04-06-2008
My Device: Passport & PlayBook

Re: messenger

Try the usual first: hard reset, registering host routing table, resending service books.  Make sure you have a steady strong signal.  If none of those work, try deleting BBM and reinstalling.   If that doesn't work, do a full backup first and then try a security wipe.  Try BBM setup first, then restore just data and no settings.

- Ira
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