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BBM for BlackBerry

Posts: 1
Registered: ‎04-24-2014
My Device: BlackBerry

your email is not linked to any blackberry messenger account

I upgraded my phone last night.

I backed it up before teh upgrade.

It was also backed up during the upgreade process.



When I try to Restore Contact List using the option Restore Using EMAil, I get an error message saying xxx@gmail.com is not linked to any blackberry messenger account.

This is the EMail address that I have been using for years.

I can use it to log into the BB Messenger accout on the BBM website.


When I try to restore using the last backup on teh phone, I get contacts and messages from JULY 2013.

The new contacts from July 2013 until last night are not there.

Also there is no history chats for them.


I would ike to retrieve ALL my BBM contacts and chat history.

I am hoping a restore using EMAil address will give me that.

How can I find out the EMail addresse associated with my PIN ?