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BBM for iPhone

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New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

BBM Pin

I'm just update my iPhone to iOS7 and my BBM Pin change, It's same phone and same ID!!! so what can i do? 

Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: BBM Pin

since you updated your OS now when you try accessing BBM using the same ID what does it tell you?

Let me know if this help.
New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

Re: BBM Pin

Tell me
Your Blackberry ID is already associated with BBM on another device.
Do you want to switch your BBM information to your current device?

Im sure 100% my phone and my bbm id are the same and i use them in iOS6
Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: BBM Pin

I think when you register for BBM using your iOs 6 the server gathered all your information like BBID/PIN/OS

and now when you try to register using the same credential the BBM will compare the data yes BBID and PIN will

match but for the Operating system its different that's why BBM is not recognizing it. But since its giving you an option to transfer your data did you already did that?

Let me know if this help.
New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

Re: BBM Pin

I don't need my date im just need my bbm pin
Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: BBM Pin

Yes by doing the swith it will transfer all your BBM information including the PIN

Let me know if this help.
New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

Re: BBM Pin

ok I get my information but with different pin
Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: BBM Pin

No you will still get the same PIN, because one PIN is provided for one BlackBerry ID.

Let me know if this help.
New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

Re: BBM Pin

I swear i get different pin
New Contributor
Posts: 6
Registered: ‎11-18-2013
My Device: -
My Carrier: -

Re: BBM Pin

So... There is no chance to solve this problem?!!!