Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BBM for iPhone

Reply
New Contributor
Posts: 5
Registered: ‎02-15-2014
My Device: iphone 4s
My Carrier: chatr

BBM signed me out and blackberry ID not working

Someone please help! 

My Iphone 4s signed me out of BBM and now my blackberry ID isnt working and the password reset keeps saying my answer is incorrect. I am still receiving BBM updates on my iphone though I cannot sign into the application.

Forums Advisor III
Posts: 1,161
Registered: ‎01-05-2014
My Device: BlackBerry Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: BBM signed me out and blackberry ID not working

Restart the phone ...... if the problem still stays delete the app and reinstall it


Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
New Contributor
Posts: 5
Registered: ‎02-15-2014
My Device: iphone 4s
My Carrier: chatr

Re: BBM signed me out and blackberry ID not working

Hi I tried that and it logged me in for a minute then asked me to sign in again. It says I only have one attempt left for password recovery. If I delete and reinstall will the attempts reset?
Forums Advisor III
Posts: 1,161
Registered: ‎01-05-2014
My Device: BlackBerry Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: BBM signed me out and blackberry ID not working

When you logged in for a minute BBM accepted your Username and Password as correct ???


Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
New Contributor
Posts: 5
Registered: ‎02-15-2014
My Device: iphone 4s
My Carrier: chatr

Re: BBM signed me out and blackberry ID not working

I didn't need to enter it after I restarted the phone it automatically logged me in
Forums Advisor III
Posts: 1,161
Registered: ‎01-05-2014
My Device: BlackBerry Z30 - Z10 - Q5 - Playbook
My Carrier: Not Specified

Re: BBM signed me out and blackberry ID not working

I recommend to delete the app and then reinstall it and then try login again


Regards Eree - Follow me on Twitter - Facebook - Google+

For More visit My Blog
New Contributor
Posts: 5
Registered: ‎02-15-2014
My Device: iphone 4s
My Carrier: chatr

Re: BBM signed me out and blackberry ID not working

Ok I will try this thank you

New Contributor
Posts: 4
Registered: ‎02-23-2014
My Device: iphone 5
My Carrier: Rogers

Re: BBM signed me out and blackberry ID not working

Hi, did you eventually figure out how to fix this? Mine has been the same way for the past few days on iphone 5. 

New Contributor
Posts: 5
Registered: ‎02-15-2014
My Device: iphone 4s
My Carrier: chatr

Re: BBM signed me out and blackberry ID not working

Hi no I haven't. I tried re downloading it but it has still locked me out.
New Member
Posts: 2
Registered: ‎04-02-2014
My Device: iPhone 5
My Carrier: Glo Nigeria

Re: BBM signed me out and blackberry ID not working

Hello, I am also having the same problem with my iPhone 5. For about a week plus, I cant see messages in my chat page, but know when messages come in. Then if I go in, it pushes me out. Yesterday, it logged me out and asked I sign in again. After I did, it kept telling me my password is wrong and also the answer to my security question is wrong. It finally has locked my ID and I have just one more chance to put in my security question answer. I dont understand this. Any help plsssss.