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BBM for iPhone

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New Member
bbm_girl
Posts: 1
Registered: ‎02-05-2014
My Device: iphone

Can't log in

I recently updated my BBM iphone app and now I can't log in.  I click on forgot password and answer the secret question correctly but it says it is sending the recovery email to my @bbm.com email address?? 

 

I don't have a bbm email address to check?  When I registered I signed up with a gmail email account. 

How do I recover my password if it keeps saying it is sending to my bbm email account?

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: Can't log in

 

Useful help links for BBM for iPhone

 

 

 

VIA |

http://supportforums.blackberry.com/t5/BBM-for-iPhone/Useful-help-links-for-BBM-for-iPhone/td-p/2598...

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JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't log in


bbm_girl wrote:

I recently updated my BBM iphone app and now I can't log in.  I click on forgot password and answer the secret question correctly but it says it is sending the recovery email to my @bbm.com email address?? 

 

I don't have a bbm email address to check?  When I registered I signed up with a gmail email account. 

How do I recover my password if it keeps saying it is sending to my bbm email account?


Check your Gmail account for the secret question password reset.




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