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New Contributor
Posts: 7
Registered: ‎07-11-2014
My Device: Iphone 4
My Carrier: Verizon
Accepted Solution

Reset password

I forget my password
Can I get my new password without login to my email??
Maybe from security question or etc
Because I use fake email for registration

Thanks
Community Manager
Community Manager
Posts: 3,784
Registered: ‎01-10-2011
My Device: PRIV
My Carrier: Koodo

Re: Reset password

Since a fake email address was used the only option is creating a new BlackBerry ID.

 

This is because resetting a BlackBerry ID password requires access to a email address.



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