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BlackBerry® 10 Accessories

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New Member
zimmie
Posts: 2
Registered: ‎04-27-2013
My Device: Z10

HS700 BT Headset Automatic Volume reset

Hi. Just bought an HS700 Bluetooth headset and paired it to my Z10. Everything worked beautifully except that when I first paired it the automatic volume control set the default volume to full up and I can't adjust it to a comfortable level with the Z10 controls. I removed the buetooth pairing from the phone and re-paired it several times but each time it reverts to full up in the earpiece and the phone controls can't adjust it. Is there any way I can reset the HS700 to the factory settings so I can set a comfortable setting for the automatic volume control? Thanks.

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: HS700 BT Headset Automatic Volume reset

Hi zimmie and welcome to the BlackBerry Support Community Forums!

 

Just to clarify the issue you are experiencing, when you pair the headset, the volume it uncomfortably loud, then you adjust the volume.  When you re-pair to the headset, the volume is back at that uncomfortable level?

 

Thanks.

 

-CptS

 

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Guru III
knottyrope
Posts: 30,781
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HS700 BT Headset Automatic Volume reset

when playing music or video there is no volume control at all

 




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New Member
7nix
Posts: 1
Registered: ‎06-07-2013
My Device: HS700

Re: HS700 BT Headset Automatic Volume reset

I am having the same issue with my playbook and the hs700, everything works but the volume control, I was ready to throw it out, but read you were having the same issue, its max volume and no control. I can't find any help anywhre, some support here eh!

Guru III
knottyrope
Posts: 30,781
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HS700 BT Headset Automatic Volume reset


7nix wrote:

I am having the same issue with my playbook and the hs700, everything works but the volume control, I was ready to throw it out, but read you were having the same issue, its max volume and no control. I can't find any help anywhre, some support here eh!


Playbook still lacks vol control but it works on My Z10 now with recent AT&T update

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V