04-30-2013 11:23 AM - last edited on 04-30-2013 06:50 PM by Chronos
I would also appreciate help, I just bought a pair of Beats earphones, they work perfectly on my iphone but in the z10 the command incorporated in the wire does not work properly and the left earphone is the only one working. it is desapointing, specially because I cannot just change earphones and they are expensive.
Thanks a lot for ur kind help.
Subject Title edited to reflect new topic.
04-30-2013 11:59 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest trying a different pair of headphones in the BlackBerry Z10. if the issue still persists, then I suggest contacting your network service provider for repair/exchange options.
Let me know if you have any more questions.
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