Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
Posts: 4
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Bell

Re: BBM - Temporary Server Error ???

Try another battery pull now and see if that helps
Worked for me by all my contacts are gone
New Contributor
Posts: 4
Registered: ‎02-23-2013
My Device: Z10
My Carrier: Rogers

Re: BBM - Temporary Server Error ???

So am I the only one that still has this issue???
New Contributor
Posts: 8
Registered: ‎02-21-2012
My Device: Playbook, z10, 9900
My Carrier: Rogers

Re: BBM - Temporary Server Error ???

Probably not.  After several hours over 2 days of reboots, wipes, and 2nd new z10, we just gave up.   Started from scratch entering all the bbm contacts manually.

 

Have not seen the error since. So it appears to be related to "device switch" only.

Contributor
Posts: 38
Registered: ‎01-04-2013
My Device: BB Z10
My Carrier: bell

Re: BBM - Temporary Server Error ???

I cant believe My BBM is still down
its still stuck to the server error
over a week now since Friday morning of a week ago
very frustrating
and royally pissed
is bb focusing on the sale only?? six times I have called the
BB reps they created a case # and now everytime I call the answer is
" we are working on it "........
so many millions of phones sold ...and you are still working on it.......
nice very nice
Developer
Posts: 100
Registered: ‎10-04-2010
My Device: Not Specified

Re: BBM - Temporary Server Error ???

Same problem here with my Q10. I bought one, set it up, worked fine. Problem with the hardware, returned, got a replacement Q10, set it up, now BBM doesn't work. Sad, seriously.

Contributor
Posts: 40
Registered: ‎10-04-2010
My Device: Q10
My Carrier: Rogers/Fido

Re: BBM - Temporary Server Error ???

i had the same issue, wipe the device, and before restoring, sign in to bbm with your live id.  then restore whats needed.  hope that works for you

New Contributor
Posts: 6
Registered: ‎05-03-2013
My Device: Blackberry Q10
My Carrier: Orange

Re: BBM - Temporary Server Error ???

My Q10 is having this problem and i am guessing it is because i linked my old bbm account to my new phone.
How do I delete this and start a new bbm account to prevent this problem because it is happening at least once a day :smileysad:

Please help.

Many Thanks
New Contributor
Posts: 6
Registered: ‎05-03-2013
My Device: Blackberry Q10
My Carrier: Orange

Re: BBM - Temporary Server Error ???

This is exactly what has happened to me, I am on my 2nd Q10 handset because my service provider couldnt figure out what the problem was and said that all the BB servers looked fine so then deemed my less than a week handset faulty. I then got a new Q10 and the problem is still happening.

Does anyone know what i can do besides keep restarting the phone or taking the battery out??