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Forums Advisor III
Posts: 1,442
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

BlackBerry Link and Backup

Since I got the phone on the day that it was released in Canada, I have been trying to make a backup of the device but all I get is some error when trying to backup and when I try to select data to include, it says that there is no data on the phone

 

Can some one tell how to use this piece of sh...t of software to make work to at least backup the device, I can no longer use it with Outlook and no backup, why even bother to make some thing as useless as this

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BlackBerry Link and Backup

Hey rat-7,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the post.

 

What version of BlackBerry Link are you using?  Also is this for PC or Mac?

 

If you hoover the mouse over the device in BlackBerry Link when it is trying to create a backup, do you see any errors stating Preparing backup or Communication failure?

 

I look forward to your reply.

 

Cheers.

 


-ViciousFerret


 


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Forums Advisor III
Posts: 1,442
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: BlackBerry Link and Backup


ViciousFerret wrote:

Hey rat-7,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the post.

 

What version of BlackBerry Link are you using?  Also is this for PC or Mac?

 

If you hoover the mouse over the device in BlackBerry Link when it is trying to create a backup, do you see any errors stating Preparing backup or Communication failure?

 

I look forward to your reply.

 

Cheers.

 


I have no idea what is the version of it, as there is no ABOUT any where in the program, and it is for Windows. 

 

When I try to do the backup it only say that it is preparing for it, then it says that there is nothing to backup. 

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin