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New Contributor
Posts: 4
Registered: ‎04-11-2013
My Device: Z10
My Carrier: Telus
Accepted Solution

BlackBerry World hangs when opened

On my Z10, I get the spinning blue thing for HOURS, BlackBerry world never gets to the point where I can interact with it.

 

I don't even know where to start in dealing with this. Obviously, I have restarted, pulled battery, etc, etc.

 

Any help appreciated.

 

 

Thanks,

Jeff

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: BlackBerry World hangs when opened

BlackBerry is aware of this issue and is currently working on a solution.


Cheers. Smiley Happy

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Posts: 90,687
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry World hangs when opened

Jeff,

 

  • On your Z10, go to your Music or Games icon.
  • Tap the lower left three dots overflow icon and touch BlackBerry World.
  • Now, BlackBerryWorld should start for you.

credit to ukmight for this solution.

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New Member
Posts: 1
Registered: ‎04-19-2013
My Device: z10
My Carrier: bell

Re: BlackBerry World hangs when opened

Its because all of north america is down and so is third world country and RIM are working on this trying to fix the problem .they are hopping to have this issue fixed asap but it could be with in the next 24 hours to 48 hours .and it is with all the supplier so you have to ggo into the browser and type in blackberry world.com and do it this way .ok have fun it works that way .
Posts: 90,687
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry World hangs when opened


armydad wrote:
Its because all of north america is down

No, it's not. I don't know where you read or heard that, but that is wrong.

>> Click here to get a 10% Off Discount on any BlackBerry from ShopBlackBerry

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code