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New Contributor
Posts: 7
Registered: ‎05-18-2012
My Device: Blackberry Z10
My Carrier: Telus

Blackberry Link Music Problem

I have found two problems relating to the music in Blackberry Link.

1) If I delete the songs I don't want on my device (but are in my computer) they reappear within seconds.

2) Not all of my music is transferable to my BB. All of my songs were bought legally from iTunes. Most transfer to the Z10, but some do not. I don't understand why this is. 


Any suggestions would be great!



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Link Music Problem

Hey Amber1867,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Some music files might not transfer because they have DRM (Digital Rights Management) technology.  BlackBerry Link does not support DRM and this is a common technology that is used in a lot of paid songs and videos.


Also you might want to turn off automatic media sync when deleting the file, in BlackBerry Link click on the BlackBerry Z10 and then settings and under General will be the automatic synchronization options.


Let me know if you have any more questions.





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