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Kartner
Posts: 2
Registered: ‎06-12-2013
My Device: Q10

Feedback Questionaire Needs Improvement

Hello,

I just completed the feedback questionaire which was sent to my email after activating my Q10. I was happy to be able to provide feedback, but was disappointed with the survey itself as I wasn't given the right opportunities to provide feedback.

 

There was only a set list of structured questions, and I wasn't given a chance to provide any general comments or suggestions for improvements. One field may have been purposed for that, but it was something like 'what would you suggest we improve so that you would recommend the phone to your family and friends?' which I didn't take to mean general comments or suggestions.

 

I expected to have a chance at the end of the survey to fill any open feedback, but the survey came to an end and I could not repeat it. So now I'm here. I can't be the only one to run into this, and I imagine that you are missing a lot of good feedback from users who don't wish to go through the registration process to post on a forum where it may not even be received.

 

Well that's my feedback about your feedback system.

 

Thanks!

JSanders
Posts: 87,297
Likes: 23,334
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Feedback Questionaire Needs Improvement


Kartner wrote:

 

Well that's my feedback about your feedback system.


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