06-06-2013 12:14 AM
Hello BB10 gurus,
My experience with my new Q10 is now measured in days, not hours.... (1.25 days to be exact.)
Anyway, I am trying to get a handle on how this device handles my Telus email accounts. I use two accounts - let's call them PERSONAL@telus.net and FAMILY@telus.net. On my old Curve these email accounts were configured such that when a PERSONAL message was deleted it was also deleted from the server, however when a FAMILY message was deleted it remained on the server to be pulled off when the family PC was next turned on. These settings for each account were setup at http://telus.blackberry.com.
Now, I'm not a network guru and admit to not knowing my IMAPs from my sockets so I don't really understand how the new BB10 is different from the Curve when it comes to handling these email accounts. Can somebody explain it to me in short sentences? Thank you.
Next, why is there such a delay in sending from the Q10 using these accounts. Sometimes an outbound message sits in the Hub with a little grey clock beside it for an hour, then without warning the clock becomes a check mark. Is there a way to send immediately? I sense that this is part of how BB10 deals differently with email accounts... if so I look forward to your replies.
Thank you in advance.
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06-06-2013 02:33 PM
06-06-2013 02:47 PM
Hello Guru Xandrex,
Thank you for your response. You've put facts to what I have observed. Further to your facts here's some other stuff I've learned...
1. If I delete a message in either account it is deleted on the server. Like it's gone even from the Trash folder on the server.
2. When the family PC downloads messages from the FAMILY account and deletes them from the server they disappear from the BB Hub.
Does all this make sense - like is this the way it is supposed to work? In actuallity I can live with this as long as I understand what's going on.
About my other question, why does it take so long for messages to be sent from the BB? can you provide any help there?
06-06-2013 02:54 PM