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Contributor
Posts: 11
Registered: ‎03-25-2013
My Device: Z10
My Carrier: Celcom

How on earth to upgrade Z10 OS!!!

Tried many ways to upgrade my Z10 OS, but to no avail. Going to give up soon. My carrier has not pushed for the Z10 OS upgrade because it claimed it doesn't know how to though it has launched Z10 a month ago. I tried BlackBerry Link and it doesn't show any software upgrade on the setting. Also tried the site www.BlackBerry.com/upgrades to update software and got 404 Error - Page not found!!! What's going on? Why BlackBerry makes it so difficult for users just to upgrade the Z10 OS??? How is BlackBerry10 going to be able to compete with other smartphones like this??? So disappointed.
Hall of Famer II
Posts: 52,411
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How on earth to upgrade Z10 OS!!!

[ Edited ]

Hello,

 

You have not stated clearly if you have tried the subtleties in the steps, so here is more that perhaps might work:

Note carefully, though, that there are reports of folks using these tricks to "force" the update, only to render their BB non-functional on their specific carrier network (e.g., incompatible radio files in the update). So, these are of course "use at your own risk" tricks, with still no guarantee of working.

 

Good luck!




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Developer
Posts: 1,163
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: How on earth to upgrade Z10 OS!!!

like you said your carrier did not push update/ do not know how to. without the carrier pushing out these updates you won't be able t update to any new OS
Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How on earth to upgrade Z10 OS!!!


Teaboy1748 wrote:
like you said your carrier did not push update/ do not know how to. without the carrier pushing out these updates you won't be able t update to any new OS

Well... that's not accurate at all.




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