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New Contributor
fantyfang
Posts: 2
Registered: ‎06-04-2013
My Device: z10

How to delete bbm individual chat history?

hi, i can delete bbm chat history but all bbm chat were deleted. what i want is to delete bbm chat individual history only.

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How to delete bbm individual chat history?

Hello fantyfang and welcome to the BlackBerry Support Community Forums.

 

Thanks for your question on deleting BBM chat history.

 

With BlackBerry 10, individual chats cannot be deleted. When you clear the chat history, it will delete all saved chats for all contacts.

 

Hope this answers your question.

-HMthePirate

 

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New Contributor
fantyfang
Posts: 2
Registered: ‎06-04-2013
My Device: z10

Re: How to delete bbm individual chat history?

hi BB techical advisor,

 

thanks for your prompt reply although it does not solve my issue. i hope the blackberry can provide this feature in the next OS upgrade.

 

thanks

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How to delete bbm individual chat history?

Thanks for your feedback. We are always looking for ways to improve our products and services.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Member
kwetiau23
Posts: 1
Registered: ‎10-02-2014
My Device: Z30

Re: How to delete bbm individual chat history?

You can delete one of the pin (contact) first, and reinvite himr/her back.

It will delete the history for that individual pin (contact) chat history

 

Hope it helps

 

thanks