Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Highlighted
Regular Contributor
Posts: 55
Registered: ‎12-23-2011
My Device: 9900 / PB 2.0641
My Carrier: SFR
Accepted Solution

Ringtone mutes on screen touch

On my BB10 devices (Z10, Z30) if I touch my device screen anywhere while a incoming call is ringing, this mutes ringtone and vibration. I understand it is a great feature but I'd like it to be constrained to the "note" symbol we can find at the bottom left of the screen.

Problem is, under certain circonstances (and yes, "bad luck"), if my device is in my pocket it may prevent me from earing an incoming call.

 

P.S: since Icanmakeitbetter suggestions are (temporarly) closed, is there a place I could report this (provided there's no existing parameter) i may/should submit this ?

 

cheers

SF

Posts: 90,697
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Ringtone mutes on screen touch

Try Michael Clewley's Channel over on BBM.

>> Click here to get a 10% Off Discount on any BlackBerry from ShopBlackBerry

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 55
Registered: ‎12-23-2011
My Device: 9900 / PB 2.0641
My Carrier: SFR

Re: Ringtone mutes on screen touch

Ok, done + icanmakeitbeeter suggestions were open again, so here it is : https://blackberry.icanmakeitbetter.com/nextgen/ideas/option-to-disable-ringtone-vibrate-on-full-scr...