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New Contributor
thepoolgod
Posts: 8
Registered: ‎02-20-2013
My Device: Z10

Z10 Linking Contacts together

has anyone come accross this same issue?

i have spent a few wasted hours now twice over linking all the contacts together face book , bbm, and sim card only for the next morning to have them all separated again spent another 3 hours linking them all together again and now again today they are all separated again.

so the only thing that i did was shut my phone off and charge it each time.

am i not waiting long enough for all the contacts to update?

or am i just missing a step or doing something wrong? i am hitting save that isnt the issue but the phone isnt saving the linked together contacts?

any help would be greatly appreciated!

Fred

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New Contributor
thepoolgod
Posts: 8
Registered: ‎02-20-2013
My Device: Z10

Re: Z10 Linking Contacts together

so i tried one more time just did the A section of my contacts linked them all with their corosponding cntacts twitter facebook bbm.

Then about an hour later shut my pnone off then turned it back on all the contacts were separated again!

this is very frustrating and not sure what i am doing wrong?

can anyone help?

 

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Developer
gmsm
Posts: 69
Registered: ‎10-07-2010
My Device: Pearl 9105 - Playbook 16Gb

Re: Z10 Linking Contacts together

It only happened to me when I erased contact synchronization.

You should contact @blackberryhelp via Twitter.
Pearl 9105 6.0 Bundle 2950
Playbook 2.1.0.1032
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Contributor
jehzlau
Posts: 12
Registered: ‎10-27-2010
My Device: Bold 9000

Re: Z10 Linking Contacts together

I think your contacts are synched. Try turning of your wireless synchronization, check this out:

http://docs.blackberry.com/en/smartphone_users/deliverables/18596/Turn_off_wireless_sync_6.0_1175773...

 

Just install BlackBerry protect to backup your data when there are changes made.

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New Contributor
thepoolgod
Posts: 8
Registered: ‎02-20-2013
My Device: Z10

Re: Z10 Linking Contacts together

ya but this solution is for the desktop software

there is no menu key on the Z10 thank you for trying.

Fred

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Contributor
jehzlau
Posts: 12
Registered: ‎10-27-2010
My Device: Bold 9000

Re: Z10 Linking Contacts together

Hmmm... ok. Will try to look for more solutions and share it to you if I found one. :smileyhappy:

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New Contributor
thepoolgod
Posts: 8
Registered: ‎02-20-2013
My Device: Z10

Re: Z10 Linking Contacts together

I contacted them so hopefully maybe someone there will be able to help?

Thanks for the help

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New Contributor
FlashGordon57
Posts: 8
Registered: ‎02-19-2013
My Device: Z10

Re: Z10 Linking Contacts together

As an aside? how do you unlink?

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New Contributor
thepoolgod
Posts: 8
Registered: ‎02-20-2013
My Device: Z10

Re: Z10 Linking Contacts together

click on the links at the bottom of the individual contact and it will bring up the screen with all the links and you can remove any you dont want and then save.

 

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New Contributor
FlashGordon57
Posts: 8
Registered: ‎02-19-2013
My Device: Z10

Re: Z10 Linking Contacts together

Hi Pool god. Where do I do this in outlook?
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