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New Contributor
Posts: 3
Registered: ‎10-13-2010
My Device: 9800 torch
My Carrier: vodafone

Z10 Voice control

Hi When tyring to use the voice command app it say "unable to connect to voice control server" anybody know what this means it was working the other day !!



Hall of Famer II
Posts: 54,982
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Z10 Voice control


Since it was working before, have you yet tried a reboot? Either a shut down and restart, or perhaps a batt-pull reboot.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 6
Registered: ‎07-29-2013
My Device: Z10
My Carrier: Tesco

Re: Z10 Voice control

Neither Voice Control nor Software Update will work over WIFI yet both work over the data network. Internet browsing, email and access to BB World all work fine over WIFI. Any sussestions?