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New Contributor
plnthnydelacruz
Posts: 2
Registered: ‎06-13-2013
My Device: 9320

cannot reset bbid

i dont receive any emails everytime i reset my bb id i did it for so many timesi cannot restore my old contacts using my new bb id thanks

Guru I
John_Clark
Posts: 16,191
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: cannot reset bbid

Do you have access to the email account that the BBID is tied to?
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New Contributor
plnthnydelacruz
Posts: 2
Registered: ‎06-13-2013
My Device: 9320

Re: cannot reset bbid

yes i have, i still have my yahoo account but i did not any reply from rim regarding to the resetting of bb id, hope you can help me with this cause i cant restore my previous contacts, thanks